BHR Fabrications uses multiple postal carriers to ship our products across Australia. Shipping rates are determined at the time of checkout, ensuring you are recieving the best options for your order.
Processing Times:
We will have your order packaged and shipped typically within 48 hours since you placed your order and we have received payment.
You must enter the correct address when you place the order as we can not refund you the product or money if you have mistaken your address and the parcel is lost.
If your package hasn't been delivered 30 days after it being shipped and there is no further updates on the tracking we will lodge and inquiry with the postal carrier. We must wait for a response from the postal carrier as most times they can resolve the issue & get it delivered. If they can't we will contact you directly.
Prior to Dispatch: You provided a wrong address? We can update your order with correct delivery address information. This cannot be guaranteed as your order may already be in transit prior to you receiving a shipment notification. Please contact us as soon as possible as once its left our facility we are unable to change the address.
Post-Dispatch: We cannot change the delivery address, or attempt redirection once a parcel has been dispatched. We recommend either contacting the Postage Service, or organising pick up from the supplied delivery address. If your purchase gets returned to us, it will be processed as per our Returns and Refunds Policy, which can be found in the footer of our website. We will get in contact with you if returned and let you know of its arrival at our facility.
